1.
How are these fares
different than buying a ticket from
the airline directly?
These tickets are for the most part
very similar to tickets you would buy
directly from the airlines. You
can request special meals, get advanced
seat assignments and almost always accrue
frequent flyer mileage. An advantage
is that these tickets are often refundable
(with a cancel penalty).
2.
How can I pay for my ticket?
All rates quoted can be paid with a
Credit Card / Debit Card. You can also
pay the amount in our office or pay
in our account.
3.
How and when will I receive my ticket?
Your request will be processed within
1 business day. Your ticket will
be shipped to with 5 Days via FedEx
or similar service if it is a Paper
Ticket. Most tickets however are
Electronic or "E" tickets.
In these cases an Email confirmation
will be sent which you simply will print
for check in.
4.
What if I need to cancel or change my
ticket?
If you need to cancel or change your
ticket prior to departure please contact
us immediately by phone. In certain
cases the tickets are refundable minus
a cancel fee. If the ticket is
refundable, the terms will be disclosed to
you on the page where you enter your
credit card information. If you
need to make a change before.
We will need to get the ticket back
before your departure date and make
the change as needed. If changes
are permitted there will be a fee assessed
by the airline. If you need to
make a change after departure and this
is permitted, you need to bring your
ticket to the airline office or airport
at your destination and they will make
the change for you. There is a
change fee involved as well (usually
$250) and the same booking class will
have to be available to make this change.
All of the above changes are similar
to what the airlines will charge if
you bought a ticket from the directly.
However typically the airlines will
not permit you to have your ticket refunded
- which in certain cases we do offer
(with the applicable penalty).
5.
Can I use someone else's credit card
to pay for a ticket?
Yes, but in that case you will have
to send a card authorization form to
our company signed by the card holder.
6.
Why does a price show however when I
go to book it tells me
that
there is nothing available for that
date?
Our search engine is
different from other search engines.
We basically show you the lowest rates
that we have without taking availability
into account. The next step is
then to see if space is available for
that specific fare. This way you
know what the lowest fare in the market
is. If it is not available you
can now change dates to possibly get
this fare or simply select a higher
fare. -- How many times
have you called an airline and asked
for a price for specific dates of travel.
When they quote you a price they do
not tell you that if you leave the day
before you may have saved $500. Wouldn't
it be nice to know this beforehand?
We try to do this.
7.
How do I contact you?
Please select the contact button at
the top of the page. This will
have all the information you will need
to get in touch with us. We are
open Monday-Friday 9am to 6pm.
